Want your team to feel valued? The goal is to communicate to your team in a way that supports their wellbeing and mental health. The Value your Team recipe is a curated set of four Team Tactics designed to help you let your team know the value they bring through open communication and recognition-focused systems.
🧠 Learn how to…
✔️ improve onboarding
✔️ check in with your team
✔️ share good vibes
🃏 Cards used…
⏱ How much time?…
- Ongoing process: use these tactics regularly and consistently to maintain a great working environment.
📚 Before you start…
In person
- Prepare (book room, invite people, write and share agenda)
- Materials (whiteboard, sticky notes, pens)
- Tech check (charger, adapter, screen projector)
- Room (refreshments, temperature, chairs, wall space)
Hybrid
- Prepare (book room, send call link, invite people, write and share agenda)
- Materials (whiteboard, sticky notes, pens, Miro board)
- Tech check (charger, adapter, screen projector)
- Room (refreshments, temperature, chairs, wall space)
Online
- Prepare (invite people, write and share agenda, create and send call invite)
- Materials (Miro board)
- Tech check (charger, adapter, microphone/headphones)
✨ Extra reading…
- Be ready to use Active Listening
- Bring your Emotional Intelligence
- Read about your role as a Facilitator
👀 Let’s walk through this recipe using an example: online travel management company
1
Use Onboarding Retro from the start
Use Onboarding Retro from the start
⏱ Time: 45 minutes
🧠 Core Objective: monitor your onboarding process and help people feel part of your team from day one.
The Onboarding Retros tactic helps people feel part of your team from day one. According to LinkedIn, almost a quarter of people have decided they are going to leave their role within the first 45 days. The cost of employee turnover is generally a lot higher than people account for. It pays to give your onboarding process constant attention.
💡 Tip: it can be stressful starting a new job. You can go from knowing everybody and how everything works, to knowing no people and how nothing works. This tactic will make sure your new employee is both listened to, and supported by the right people.
Instructions
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Book a session with new folk 4 weeks after they start. (complete before)
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Write down ‘When you first heard about the job’ on the left of a piece of paper, and ‘today’ on the right. (1 minute)
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Ask your new starter to talk you through each step from then, to today. Write down each step as they talk, along with any pain points or ideas to improve. (15 minutes)
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Once you have reached ‘today’, ask the participant to review the steps and add anything you missed to their onboarding retro. (5 minutes)
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Collate your onboarding retrospective on a digital board or document and combine into a master journey. (10 minutes)
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Review the onboarding retrospective, implement any appropriate ideas that have been suggested and add them to an onboarding checklist. Use Who, What, When to make sure it is followed. (15 minutes)
⬇️ In the next tactic, keep track of your teams members’ wellbeing with a Health Monitor.
2
Use Health Monitor to check in with your team
Use Health Monitor to check in with your team
⏱ Time: 1 hour
🧠 Core Objective: keep track of your teams members’ wellbeing to learn when and where they need support.
The Health Monitor tactic helps you fix what you can control, and mitigate risk on what you can’t. Research by Oxford University shows happy workers are 13% more productive. Measure the little things that keep your team happy to discover patterns over time.
💡 Tip: run your health checks in person or using a survey. Find template here.
Instructions
- Ask your team to rate each question using a traffic-light system: red (disagree), amber (neither agree nor disagree) or green (agree): (20 minutes)
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Review and discuss the results, paying attention to the reds. What is causing them to be red? Has something changed? (20 minutes)
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Use Who, What, When to ensure issues are acted upon. (20 minutes)
⬇️ In the next tactic, give appreciation to your team members using the Appreciation Playbook.
3
Use Team Appreciation to share good vibes
Use Team Appreciation to share good vibes
⏱ Time: 35 minutes
🧠 Core Objective: put a smile on everyone’s face by sharing good vibes.
The Team Appreciation tactic fosters an environment of acknowledgement and respect. Employees in a recognition-focussed organisation are five times more likely to feel valued, six times more likely to invest in the company, seven times more likely to stay, and eleven times more likely to feel more satisfied (Gallup, 2016). Wow!
“Even in the chaos of everyday life, moments of gratitude remind us to hold on to the good things.” – Brit Morin
💡 Tip: use Agile Comms to regularly share the gratitude.
Instructions
- Draw a grid with your Team Values horizontally across the top and the names of each person down the side. (5 minutes)
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Give your people time to add things they appreciate about other people relating to your values. (15 minutes)
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Encourage people to add new columns if the values don’t cover everything.
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Everyone should share appreciation with as many team members as they can.
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Be sure to include people who are new or who don’t have much appreciation.
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Either ask people to read over their own appreciation or, if you have time, read them all out and give each person a round of applause. (15 minutes)
🗺️ Overview of Activities
⁉️ What next?
Congratulations, you have completed your How to Value your Team recipe! You are showing your team their value through open communication and recognition-focused systems.
Now that you’ve communicated to your team in a way that supports their wellbeing and mental health, you can foster trust and safety with How to Build Psychological Safety.
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