How to include everyone in strategy

Use these tactics Paint a compelling future Define clear upcoming challenges Rehearse to identify potential issues Let’s explore these tactics with an example: Pip’s Cafe Pip’s Cafe must adapt to market changes, so the owner will unite the team to create and execute a new strategy. See below how Pip’s Cafe uses these tactics to … Read more

How to manage an overwhelming to-do list

Use these tactics Identify what you can control Prioritise impactful, low-effort actions Clear space by reassessing tasks Let’s explore these tactics with an example: Pip’s Cafe The manager at Pip’s Cafe is overwhelmed with staff coordination, inventory management, and customer satisfaction, unsure which duties to prioritise. See below how Pip’s Cafe Manager uses these tactics to … Read more

How to do Small-Batch Strategy

Use these tactics Transform complaints into change Plan to avoid potential catastrophes Establish an early-warning system Realistically reassess your direction Unlock tomorrow’s possibilities Let’s explore these tactics with an example: Pip’s Cafe At three months since opening, Pip’s Cafe needs a strategy check-in to ensure sustainable growth and customer retention beyond the initial buzz. See … Read more

How to build a solid foundation for your organisation

Use these tactics Uncover your network Understand peoples needs Find the pain points in your organization Understand your organization’s interconnections Let’s explore these tactics with an example: Pip’s Cafe The cafe recently opened and needs to prepare for a summer opening by prioritizing tasks, organizing basics, and planning resource allocation. See below how Pip’s Cafe … Read more

How to do Probe-Based Innovation

Use these tactics Uncover hidden hopes and fears Imagine the future Spot change signals for future development Test out your bigger ideas Reflect and broaden your thinking Let’s explore these tactics with an example: Pip’s Cafe Your task is to develop an app for Pip’s Cafe for pre-ordering coffee, and determine if this innovation is … Read more

How to Build Psychological Safety

Use these tactics Guide your team to set achievable goals Learn how each team member works best Make people feel included Create a culture of sharing Let’s explore these tactics with an example: Pip’s International School The school’s leadership aims to nurture educators by fostering a risk-taking environment without insecurity or embarrassment. See below how … Read more

How to build an effective team

Use these tactics Have better conversations Communicate who does what Spend more time on high-value work Let’s explore these tactics with an example: Pip’s Recruitment Agency The agency wants to enhance their effectiveness by building a new website with a team that values strong teamwork and clear communication. See below how Pip’s Recruitment Agency uses … Read more

How to align with your purpose

Use these tactics Create a shared vision Instil values for your vision Help your team make decisions Move your vision to execution Let’s explore these tactics with an example: Pip’s Creative Agency The agency aims to align its interdisciplinary creative team with a shared purpose, so everyone understands their role and the bigger picture. See … Read more

How to value your team

Use these tactics Improve onboarding Check in with your team Share good vibes Let’s explore these tactics with an example: Pip’s Travel Agency The agency aims to better value its team by prioritising wellbeing and ensuring every member feels appreciated. See below how Pip’s Travel Agency uses these tactics to solve their challenge.

How to add dramatic tension to your story (thanks to Cole Porter and a rubber band)

“Accentuate the positive, eliminate the negative,” sang Cole Porter. “Don’t mess with Mr In-Between.” Sorry Mr Porter, but you’re wrong. To give your story dramatic tension, you need to accentuate the positive and accentuate the negative too. And you can use story arcs like Rags to Riches and Downfall to work out how to do … Read more